The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Heliatos Solar LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Heliatos Solar LLC believes that customer conduct violates applicable law or is harmful to the interests of Heliatos Solar LLC and its subsidiaries.


  • Privacy Policy
  • Heliatos Solar LLC use of personal information that you may submit to Heliatos Solar LLC through this Web site is governed by the Heliatos Solar LLC Privacy Policy.


  • Shipping & Delivery
  • At this time, Heliatos Solar LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Heliatos Solar LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Sales Tax
  • Heliatos Solar LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • What the lawyers say:

    The Content included in this Web site subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Heliatos Solar LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Heliatos Solar LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

     

    What we say:

    We are a small family business. We produce the solar panels and some of the connectors ourselves and take great pride in trying to make them as perfect as possible. If there is something wrong with an item we produce we will make every attempt to repair or replace the item as long as you let us know within a reasonable amount of time.

    Items we re-sell carry the original manufacturers warranty (if any).



  • Return Policy
  • What the lawyers say:

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Heliatos Solar LLC reserves the right to change its payment procedures at any time without prior notice to you.

    What we say:

    If you change your mind within 30 days of purchase and return an item in original sellable condition we will refund your purchase price excluding shipping. No questions or hassle.

    If you don't let us know that the item is coming back we may not know that the item is a return, so please email us and obtain a RMA number and return instructions before you ship it to us.